Dr. Knight Steel, physician, researcher, and former Chief of the Health of the Elderly Programme for the World Health Organization, addresses the “big picture” health issues of our time and their impact on aging services organizations. How do leaders use healthy aging outcomes to make good decisions that positively impact consumers? How do leaders improve their capacity to develop an effective, dynamic organization in a rapidly changing, and often conflicting landscape of information and interests? This presentation, sponsored by Kendal Outreach, LLC, was given during the American Association of Homes and Services for the Aging's (AAHSA) 2009 Annual Meeting in Chicago.

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Total time: 44:02

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